Will I get my Leopard today?
UPS is pretty reliable, given the amount of packages that they handle, their error rate is manageable. Of course the few times that a snafu happens is when you need the item the most, or so it seems.
This morning I checked the UPS site (last night I checked the Amazon.com site), and I was expecting to see an update item “OUT FOR DELIVERY”. Surprisingly I see a different version of the facts. What appeared on Amazon.com as “Mis-sorted by carrier” is described in the UPS web site as “AN INCORRECT ROUTING AT A UPS FACILITY CAUSED THIS DELAY / RESCHEDULED DELIVERY” date stamped 10/30/2007 7:25 P.M.
It is followed by an additional ” DESTINATION SCAN” entry on 10/30/2007 8:41 P.M.
Puzzled I called UPS’s toll free at 1-800-PICK-UPS (742-5877), and I was assured that the package will be delivered today, but the customer service rep was not able to explain what exactly happened, I am curious how a virtual fool-proof system like UPS can be susceptible to a hick-up like this. I remember when my iPod arrive to Massachusetts via Spokane (WA).